Functionality
Topology Explorer
Using Fabrica’s Topology Explorer, users can quickly identify a failed
component by traversing underlying resource models. Implemented
as a tree-based graph, Explorer provides information about the
application components’ resources, their dependencies and severity
status. It also
includes
an event browser which displays open messages affecting the resources.
Topology Explorer supports the definition of extended resource
hierarchies, advanced severity calculation and propagation rules,
multiple association types, and automation actions.
Service Dashboard
Fabrica’s Service Dashboard streamlines navigation across multiple service views by emulating a virtual command and control center interface. The dashboard supports user-configurable layout options and can filter materialized views by business unit, operational status, value rank, and nesting layer. In large-scale environments, users can easily access nested diagrams from the top level views.
Service Level Monitoring
Service level monitoring capabilities implemented in Fabrica enable IT
organizations to improve operational efficiencies. They gauge service
performance and compliance, and measure financial impact at the
component level. These capabilities include a customizable
dashboard, black-out calendar, interval filtering, impact profiling,
financial impact analysis, runtime and historical
reporting.
Automation
Fabrica enables managers to enforce comprehensive event-response policies
by linking severity change events with automation actions (e.g.,
if a component enters a critical state, Fabrica generates a trouble
ticket in
OpenView ServiceDesk). Supported automation actions include OS
programs, scripts, runtime-loaded java classes, SNMP traps and notifications.
Notification & Alerts
Fabrica includes an intelligent alert facility which can notify users via
standard communication interfaces and wireless Ambient Devices
in the event of service level violation. The subsystem implements
user-configurable delivery
options as well as de-duplication and timeout capabilities that
reduce messaging overload. To enhance the monitoring experience
on NOC-stationed LCD monitors,
severity changes can be accentuated using shape highlights and
polyphonic alerts.
Layer Manager
Integrating multiple interdependent resources into a consolidated service
model always incurs the challenge of evaluating the impact of each
resource on the overall service status. This is especially true
for failure scenarios
which span hundreds of physical and logical resources ranging from
network devices to database servers. Fabrica’s Layer Manager helps
users visualize
the incremental impact of each Layer (such as Directory Services)
by interactively toggling layer-associated resources from the service
model and its graphical
representation. The “masked” view provides a precise and efficient
way of identifying the cause of the problem at a higher level of
abstraction than
with traditional root cause analysis.

For an overview of modeling information, see Modeling
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